The Moment Store is more than just a gifting platform – we’re like family who cares about you and your loved ones. We give our 100% to make your gifts memorable because we create memories, not just gifts. We provide high-quality Mini & Big Polaroids, Spotify cards, personalized calendars, occasional hampers, and more – suitable for every gifting need.
You accept all conditions applied on this website before any purchases. This acceptance is confirmed by clicking "I have read and agree to the Terms and Conditions."
The user must not challenge the quality of any products as long as the product is an accurate depiction of the image selected by the user and on the medium mentioned in the description of the products.
The estimated time for delivery of the products will be 5-10 business days. Complaints or requests for a refund must be communicated to The Moment Store within a reasonable period after placing the order. In case of delay or misplacement, contact The Moment Store through the email or phone numbers provided within a week of the expiry of the delivery date. In case of a defect, inform The Moment Store within a week of delivery to address the issue promptly. Additionally, unforeseen circumstances like heavy rainfall, political activities, festivals, or external factors may cause delivery delays. We assure that your order will be delivered and request customer cooperation.
The order is confirmed only when the user receives a formal email/SMS. The user must agree to pay for any goods or services purchased from The Moment Store. Refunds will be issued only after complete verification.
All content, materials, graphics, design, compilation, digital conversion, and related matters are protected under copyright, trademarks, and other proprietary rights. Copying, redistribution, or reselling is strictly prohibited. Ownership rights are not transferred to the user except where already owned prior to upload. Some content may belong to third parties.
The website may contain third-party content accessible via hyperlinks. The Moment Store assumes no liability for mistakes, defamation, omissions, falsehood, obscenity, or any other issues within third-party content.
We do not provide returns, only exchanges if the product is wrong or damaged. Most products are customized and not reusable by others. Refunds may be issued only in rare cases; contact us promptly via email or phone.
Orders for printed products cannot be cancelled due to automated printing systems. No refunds will be issued. Users may complain regarding orders via email or phone.
The Moment Store Privacy Policy, as modified from time to time, is expressly part of this Agreement.
Users must agree to all the points mentioned above before raising any complaints; otherwise complaints will not be accepted.